Products
Smart engines in easy packaging for implementation and use
LIGHT WEIGHT LOW CODE crm
Efficient and easy-to-deploy CRM system, designed to enable your organization to manage service, sales, and operations processes in a friendly, smart, and effective manner.
System EASYMAZE uses advanced tools to enable automation and communication between customers, teams, and field personnel, and helps to increase organizational efficiency and handle customers and various work processes in a professional and fast manner.
The interface of Easymaze utilizes LOW CODE technologies, allowing users to easily create functionality, work processes, and interfaces without requiring advanced technical knowledge, significantly shortening the system deployment time.
The customer and employee experience are two fundamental pillars in quality organizations, as Easymaze simplifies work processes and allows more to be done in less time and resources, while also improving both customer and employee experience.
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ALL IN ONE
Forms, scripts, processes
A system for guided management of work processes, utilizing a combination of robotic and human capabilities to improve performance, reduce errors, and save training costs.
The FLOWMAZE system enables the representative to focus on the customer relationship and solve more complex problems that require human attention.
The FLOWMAZE system can be operated independently or integrated into existing systems, so it can assist both the guide and the customer efficiently, simply and quickly.
In FLOWMAZE there are rich tools for implementation, design, automation definition and interface definition in LOW CODE, so users can build interfaces and work processes tailored to their needs efficiently and attractively.
With FLOWMAZE it is possible to identify time wasting components and bottlenecks in work processes and act for continuous improvement in process operation.
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Smart scheduling of meetings and resources
Smart application to schedule appointments and resource timing in organizational and personal calendars.
The MEETMAZE system deals with human and physical resources, works with internal teams, suppliers, and customers, and knows how to adapt the required resources to the nature of the event and availability situations.
The MEETMAZE system operates in conjunction with the organization's management systems, such as CRM or ERP.
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Why did we start developing our own products?
Two years of experience in planning and implementing complex projects have led us to significant insights regarding the challenges that advanced technologies pose in the operational field.
We identified significant gaps between technological implementation and the required operational output and experienced with our customers how these gaps negatively impact performance metrics and satisfaction.
Gradually, we found ourselves emphasizing the challenging areas that generally do not receive adequate attention, collaboration and knowledge transfer, reducing representatives' workloads, difficulties in managing a structured process with customers, language barriers, demanding representatives' engineering understanding, multiple screens and systems, and that's just the tip of the iceberg.
We started implementing innovative implementation concepts in existing technologies to reduce the identified gaps and achieved significant successes.
Our products make accessible to customers the experience and knowledge we have gained in providing solutions for operational aspects that do not receive adequate attention in existing technologies.
What products are we renewing?
Our products provide modern tools, based on innovative thinking, to reduce operational gaps in sustainable systems implementation.
Our products are sophisticated engines aimed at simplifying complex work processes.
We implement a different distribution of responsibility between machine and human, allowing the machine to excel in media, robotics, AI, and automation, while enabling the human, agent, or customer, to focus on interaction and human insight.
What is our vision?
We, at WALKMAZE, strive to provide the service, sales, and operational worlds with breakthrough product families that will enable technology and people to effectively combine forces to create higher quality and more efficient interactions.
We aim to enable easier access to advanced technologies in a rapidly evolving and consistently developing world, creating applications for individuals and organizations struggling with their adoption.
We focus on the aspiration that our products will have the ability to harness organizational knowledge and make it accessible to users in easy, available, and user-friendly packaging.
We also believe that our products will help more workers in the sales, service, and operational industries integrate into the modern job market, which is increasingly transcending the physical boundaries of offices and service centers.
