DIGITIZE your CRM and CONTACT CENTER OPERATIONS
Your knowledge, our expertise
Service planning and development for service, sales, and operations systems, on CRM infrastructures, CONTACT CENTERS and digital, in a practical approach that effectively bridges between technologies and people.
people
Integrated teams of technology and operations
and customer service teams
Projects
Planning, development and implementation in AGILE methodologies
and use of visual tools
expertise
Automation, digitization, optimization, agent experience,
service cycles, work processes
Technology
Advanced technological tools, development,
and agnostic implementation of shelf products
knowledge
Business Performance Improvement Practice
On Modern and Traditional Technologies
attempt
25 years of planning, implementation, and development of complex projects for small and large clients across various sectors
Our services
A unique toolbox that accompanies the customer throughout the project's lifetime
Development
Projects
Consultation
Performance Improvement
Our projects
Our projects are planned and developed using the best technological tools and focused on operational challenges.
Our projects are characterized by flexibility to changes while working, in delivering advanced tools for user control logic business,
and reducing dependence on technology providers.
Our customers
Unique experience with small and large customers and a variety of sectors,
from startup companies to international organizations with thousands of employees.
Our products
We identify that CRM technologies and digital provide advanced technological means, but challenging in all aspects of operation.
We believe that improving customer experience is closely related to improving the experience
of the service provider.
Our products focus on simplifying technological complexity for support staff and the field, and efficiently combining technological and human capabilities.
Smart Meeting and Resource Scheduling
Forms, scripts, processes, ALL IN ONE
LIGHT WEIGHT LOW CODE CRM
